3 Berth Chaser - Jucy

The JUCY Chaser is a self-contained 3 berth campervan. It features a fully-equipped kitchen, shower, toilet a dual battery system and 240v campground hookup.

Specification General Inclusions Dimension Other
Toyota Hiace 3 Seat belts Vehicle Dimensions: Blinds on windows
Certified Self Contained Sleep: 3 Length: 4.7m AA roadside breakdown assistance
Custom built interior 2017 - 2018 Air Con in Cabin Width: 1.68m  
2.0L engine size 2 Burner gas cooker Height: 3m  
Petrol 50L Compressor fridge Interior height: 1.92m  
Automatic Sink with tap drain    
Power Steering Shower / Toilet Bed Dimension:  
Dual 12v battery system 80L Fresh water tank Double bed: 1.88m x 1.35m  
Interior 12v lighting 85L Grey water tank Roof bed:1.98m x 1.35m  
  Radio and AUX    
  Kitchen Equipments    
  Bedding Equipments    

Rates Include

Insurances + Extras

  Risk Taker
(With Excess NZ $5000 payable as bond at pickup)
Stress Free
(With Excess NZ $0)
Stress Free Plus
(With Excess NZ $0)
Per day price NZ $0 NZ $40 per day NZ $55 per day
24/7 breakdown assistance Yes Yes Yes
Glass & Tyre Cover X Yes Yes
Front/back/side panel damage X Yes Yes
Single vehicle rollover damage X X Yes
Claims administration fee  NZ $75  NZ $0 NZ $0
Roof & Rooftop pod damage X X Yes
Picnic Table
(NZ $25 per rental)
X X Yes
Picnic Chairs
(NZ $8 per person)
X X Yes
GPS 
(NZ $10 per day (Max NZ $160))
X X Yes
Baby seat (6 month to 4 yr) X X X
Booster seat (4 to 8 yr) X X X

*If using a debit card, a $300 security bond is required even with Stress Free & Stress Free Plus.

 

Terms and Conditionas / Rental Agreement

T&Cs for Motorhome Rentals 2021 -2022

Valid Pickup Dates From : 01 April 2021 to 31 March 2022.

FAQ

WHERE ARE THE JUCY BRANCHES LOCATED IN NEW ZEALAND?

JUCY currently has three branches around New Zealand: 

Auckland Airport: Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.

Christchurch Airport: Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.

Queenstown Airport: Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time. 

WHERE CAN I FIND THE JUCY TERMS & CONDITIONS?

All JUCY Terms & Conditions can be found here.


WHAT ARE THE DRIVER'S LICENCE REQUIREMENTS?

JUCY accepts drivers 18 years and over who hold:


A Full driver licence in English
A Restricted NZ Licence or Australian Green P (P2) Licence. Please check out our terms and conditions for more information. We do NOT accept Learners Licence or any probationary Licences, including a Red P Plate or a P1 Licence.

If you have a temporary licence, note we only accept NZ temporary licence and this needs to be accompanied with another form of photo ID.

If the licence is not in English then you will need an International Driver Permit or a Certified Translation of your Driver Licence. This must accompany the original home country driver licence. 

It is mandatory by New Zealand law that you produce a driver licence in English when renting your JUCY vehicle, we have teamed up with the crew at Language Links to get this sorted for you. Language Links can translate your licence at a special discounted price.  

WHAT IS THE MINIMUM HIRE PERIOD?

The minimum hire period changes depending on many factors, including, time of year, type of vehicle and customer demand level.

As you're going through the booking process, you may get a notification saying the minimum hire hasn't been met. This means you'll need to extend your trip or change your vehicle type.


DO I HAVE TO PAY A DEPOSIT TO HIRE FROM JUCY?

When you hire your wheels from JUCY, you have two options.
Pay a 20% deposit at the time of booking to hold your wheels for the big trip and pay the rest on collection.
Pay in full at the time of booking, one less thing to worry about on collection and gets you on the road faster!

HOW DO I MAKE CHANGES TO MY BOOKING?

To make changes to your booking including extending your hire period, you will need to contact us by phone on 0800 399 736 or email (res@jucy.co.nz). Please note that any changes are subject to availability and approval by JUCY. Rates may also be re-calculated at the time of the amendment.

WHAT ARE JUCY'S CANCELLATION FEES?
The ever-changing times don’t mean you are stuck with an ever-changing policy. In fact, for booking direct, you’ve secured our Free & Flexible Cancellation Policy:

JUCY bookings are now 100% refundable(excl. any credit card fee) if cancelled at least 7 days prior to pick up
If  cancelled within 1-6 days before pick up, then you can choose a 100% credit* (of the amount paid excl. any card fees) or pay 50% of the booking value as a cancellation fee
If cancelled within 24 hours to pick up or any no show, 100% of the booking value will be charged
We will provide three date and location changes for free until pick up (subject to availability and at the new daily rate)
*Credit must be used for travel within one year from the original pickup date, in the same country and must be booked under the same name as the original booking. New bookings are subject to availability, new daily rate and booking conditions at the time of booking apply. 

HOW DO I ADD AN ADDITIONAL DRIVER?

Adding an additional driver to your booking allows you to split the driving so you can more time staring out the window at the stunning New Zealand scenery!

Any additional Drivers MUST be present at the branch upon collection of the vehicle, or if they decide to add a driver during their trip they will need to go into the nearest JUCY Branch. Unfortunately, we are not able to add an additional driver over the phone or by email.

Additional drivers are $2 per day, per driver. We keep this low for you as an additional driver, because it makes for safer driving.

Please note, as per our excess reduction rules, all drivers must be named on the rental agreement to be covered.


ARE THERE ADDITIONAL CHARGES IF I PAY BY CREDIT CARD?
Yes. A 2% fee applies for credit and debit cards. A 4% fee applies for American Express cards. 

CAN I USE A DEBIT CARD TO HIRE MY JUCY WHEELS?
Yes! Please ensure you have enough funds (up to $5000 for Risk taker) on your card to cover any related excess pre-authorisations and charges. If you are on Stress Free or Stress Free Plus, we will hold $300 as a security bond to cover any infringements or charges that may occur whilst on hire e.g. Tolls, speeding fines, cleaning fees, camping fines etc. All excess & security bonds are pre-authorised on the debit card at the time of pickup and released 10 (working) days after the authorization date. For further information, please refer to our Terms & Conditions.

WHAT EXCESS REDUCTION COVER OPTIONS ARE AVAILABLE?
Our Excess Reduction covers you for all damage to the JUCY vehicle and Third-Party vehicles or property. However, like any cover, there are exclusions. To find out more about these exclusions, see section 6 of the Terms & Conditions.
If you choose to not have any excess reduction(Risk Taker), we will pre-authorize (hold) the full amount of the excess as a bond and this amount is released after 7 - 14 working days from the pre-authorization date (dependant on bank/card provider).
If you have Stress Free or Stress Free Plus and using a Credit card for the booking, then you have no excess and no security bond. However, if you are using a Debit card, we will hold $300 as a security bond to cover any infringements and/or other charges (your vehicle excess will remain $0). This security bond will be pre-authorised on the debit card at the time of pickup and released 7-14(working) days after the authorization date.
You can select your Excess Reduction Cover when booking online, at the branch when you collect your JUCY vehicle or by contacting us via phone (0800 399 736) or email (res@jucyworld.com).

WHAT IS A LOCATION FEE?
The cost of operating our branches varies across the country, largely driven by the cost of the real estate we operate on. Some of our branches are conveniently located on airport grounds, or close to the airport where overheads are typically higher. Customers who pick up vehicles from these branches are charged a Location Fee in order to recover some of the costs associated with operating inside or nearby the Airport terminal for your convenience. JUCY's Location Fees are reasonably priced and vary as relevant to those locations.

WHAT EXTRA HIRE ITEMS ARE AVAILABLE IN NEW ZEALAND?
After some JUCY extras? We have the following additional items available for hire:
JUCY GPS
Campable Wifi Connect - this device gives you 1GB of data per day
Picnic chairs
Camping table
Roof racks - (2x straps per vehicle, to secure to the roof rack)
Snow chains (these are required for certain roads in the South Island during winter) 
Child and baby seats (these are only available with cars and certain campervans) 
Please note, all items are subject to availability. You can add them to your booking when booking online. 

DOES MY VEHICLE COME WITH WIFI?
Wifi is not included in JUCY vehicles, but you have the option of adding Campable Wifi Connect to your booking. This will give you 1GB of data per day! 

HOW DO I USE JUCY AIRPORT SHUTTLE TRANSFERS?
Yes! We offer a free Airport shuttle service from the following Airports to our branches, within office hours. 
Find your nearest JUCY shuttle pick up point using the links below, and once you're there, call the JUCY Shuttle free on (NZ) 0800 399 736 or +64 9 374 4360

Instructions and directions for shuttle transfer to your JUCY location:
JUCY Auckland Airport, JUCY Christchurch, JUCY Queenstown

WHERE CAN I CAMP IN NEW ZEALAND?
JUCY wants to show you some of the best spots to camp in NZ, so we have worked with our partners to bring you one of the most comprehensive camping maps available. This interactive map shows almost every free and paid camping facility in New Zealand and provides extensive information about each location. 

We suggest staying in New Zealand’s awesome and well equipped Holiday Parks or Department of Conservation campgrounds. There are also plenty of areas around the country to camp, just make sure where you park up is one of the designated sites.

FREEDOM CAMPING IN NEW ZEALAND
Freedom camping (camping in public places) is generally only possible for self-contained vehicles. If your vehicle has a blue self-contained sticker displayed and you decide to freedom camp, you must ensure you are close to public toilets and take extra care to clear your site of any rubbish and other waste, before leaving.

If you are caught freedom camping illegally, you could face an instant fine of $200. 

WHERE CAN I GO IN MY VEHICLE?
When exploring, please keep to the roads. Driving in off-road conditions, including fire trails, beaches, sand, tracks, fields or paddocks, is not permitted. If the damage is incurred or towing required while driving in these out of bounds areas the customer will be liable for all costs. The only exception to this is a reasonable use of access roads to recognised commercial campgrounds.

CAN I DROP OFF MY VEHICLE AFTER HOURS?
After hours drop offs occur outside of our usual hours of operation and are only available at some of our locations for certain vehicle types. Please see the relevant location information page for more details.

CAN I PICK UP MY VEHICLE AFTER HOURS?
After hours pick ups occur outside of our usual hours of operation and are only available at some of our locations for certain vehicle types. Please see the relevant location information page for more details.

HOW DO I PAY FOR THE TOLL ROAD?
If you travel on a toll road and incur any tolls, these must be paid in full directly to NZTA. If the tolls are unpaid, JUCY will charge the credit card details on the booking. You will be charged the tolls incurred and a service fee of $3.45(incl. GST) per toll.

WHY HAS JUCY CHARGED ME A $60 ADMINISTRATION FEE FOR AN INFRINGEMENT?
Unfortunately, if you incur an infringement while you are in your JUCY vehicle and these are not paid within the timeframe designated by authority, the notice is sent to JUCY.

We have to pass the notice onto a third-party, to have the name and address changed on the notice from JUCY’s to yours. We charge the hirer an administration fee for each infringement incurred of $60 for costs associated with the process, in addition to the infringement that needs to be paid directly to the relevant authority.

Should you wish to dispute the infringement fine, you must contact the authority directly that have issued the fine.

WHAT IS THE UNPAID INFRINGEMENT PROCESS?
If you think you've incurred an infringement while you were out in your JUCY wheels, it's good to know our processes and any additional costs associated with the fine.

When JUCY receives an unpaid infringement notice from the relevant authority, it must be changed from our name into yours as you were the person who had the vehicle on hire from us at the time the fine occurred. This name transfer involves a third party who charge us a fee to make the change. We pass this charge, $60, onto you in addition to the fine amount. Following the name change, the infringement authority will then send out the unpaid infringement notice to the name and address held against the booking. This must be paid by the customer responsible.

Unfortunately, the infringement authority can take up to four months to process infringements. Once the infringement authority has processed the infringements, they are then sent to JUCY.

Should you wish to dispute the infringement fine, you must contact the authority that has issued the fine.

If you have already paid your infringement and have still been charged the $60 administration fee, then please send us a copy of your receipt to fines@jucyworld.com and our team will look into this further. Please note that you must have paid the infringement before JUCY received the notice.

AM I ALLOWED PETS IN MY VEHICLE?
Yes! in some of our campers, we are currently trialing dog-friendly camper options. Check out HERE for more info and to book.

We love animals, however, you can't bring your pets with you on all of your JUCY road trips, so please make sure you book via the above-mentioned page link to secure a vehicle that is suitable for your fur-baby.

Service animals, such as guide dogs, are allowed in all of our vehicles. Please let us know if you will be accompanied by a service animal when making your booking.

Depot Info

Auckland:
Address: 17 Brigade Road, Mangere, Auckland 2022
Hours: 8:30am - 4:00pm daily

Christchurch:
Address: 157 Orchard Road, Mustang Park 
Hours: Monday to Sunday: 8:30am - 4:00pm 

Queenstown:
Address: 52 Grant Road, Frankton, Queenstown
Hours: Monday to Sunday: 8:30am - 4:00pm